CONTACT

How can we help?

For questions about FreezePilot, product access, your account or the Prep Kit workflow, contact the FreezePilot team using the support contact provided with your purchase or account communications.

Before contacting support

If your question concerns a meal plan or generated Prep Kit, include the email address associated with your FreezePilot account and a brief description of what you were doing when the issue occurred. Do not send passwords or other sensitive credentials.